CONFLICT RESOLUTION EXPERT
MARLI RUSEN – CREATOR OF
THE MIRROR METHOD
Empowering Your Workplace with The MIRROR Method!
Marli Rusen and her MIRROR Method will help you build a healthy, respectful and productive workplace through effective conflict resolution and practical training programs.
Marli is a law school graduate with over 30 years of experience helping others resolve stressful disputes as a litigator, a human rights, labor and employment lawyer, and now as a neutral advisor, workplace educator, and expert in all forms of dispute resolution. Learn more
Marli’s Courses, Training, Services and Books to Build a Respectful Workplace

MIRROR Method
Marli's MIRROR Method provides leaders with with a concise, six-step process for making fair and defensible decisions regarding workplace conflict and dysfunction, prioritizing respectful, timely and objective resolution of workplace differences.

Courses & Training
Give your leaders and staff consistent, practical and defensible education on respectful workplace conduct and communication with our self-paced online training courses. Alternatively, bring your teams together with live workshops by Marli, delivered remotely or in-person.

Workplace Services
Marli provides comprehensive and effective dispute resolution services including mediations, environmental scans and objective reviews into concerns and complaints of harassment, discrimination and bullying.

Authored by Marli
Marli has published three books to help leaders and staff build a respectful workplace through timely and practical dispute resolution.
A few of the many organizations that Marli has worked with in embracing cultivating a respectful workplace culture:
What clients say about Marli Rusen and The MIRROR Method and how they helped build respectful workplaces
“Marli recently provided two days of team building and conflict management training to our team at GoHealth BC, and it was fantastic. Marli’s expertise and engaging style made the training both informative and enjoyable. The session was well-structured, with a great mix of theoretical and practical discussions. Marli’s ability to address real-life scenarios and provide actionable solutions was impressive. The training will enhance our team’s communication and collaboration skills, and equipped us with effective conflict management strategies. Our team is now more cohesive and better prepared to handle future challenges. Thank you, Marli, for an outstanding training experience!”
Marc L, Executive Director, Health Authority