Cities and Regional Districts are complex, dynamic organizations mandated to deliver a broad range of services to residents.
Each department in a city or regional district has unique issues
A ‘one size fits all’ approach does not work when addressing workplace conflicts and building leadership capabilities
Marli excels at helping municipal leaders effectively respond to their specific challenges and risks
Marli has the expertise to guide leaders in effectively responding to the specific dynamics they face
Marli has been working with cities – and local governments, including City Administrators, Mayors and Councils, for many years. Through this work, Marli is well aware that each department has unique issues. For this reason, a ‘one size fits all’ approach does not work when it comes to addressing workplace conflicts and building leadership capabilities within municipalities.
While each team may experience similar symptoms of dysfunction, Marli has the experience and expertise to implement a tailored approach – helping municipal leaders effectively respond to their specific challenges and risks.
For example, a workplace leader in Aquatics will face distinct issues with their staff (part-time staff who are often relatively young, student workers who interact with diverse members of the public) while teams in Public Works face intense emergencies and constant public demands. And those in Parks often find themselves engaged in politically charged consultations involving vocal public advocates.
A City’s 24/7 operations (like Fire and Police) will have different staffing challenges and safety risks than the complex regulatory processes and expectations associated with Finance and IT. While all these teams face similar challenges (sick leave, complaints, conflict, and turnover), each requires a customized response from its leadership team. Marli has the expertise to guide leaders in effectively responding to the specific dynamics they face.