Earn CPD Credits Through Communication and Conflict Resolution Training for Lawyers
Strengthen respectful workplace communication to ensure a psychologically safe and productive work environment.
Pre-Approved by the Law Society of British Columbia for CPD credit.
Build the Skills That Strengthen Your Legal Practice
Effective advocacy with clients starts with a safe and respectful workplace for lawyers and staff. Marli Rusen’s training reflects her legal background and past experience in law firms, She uses this knowledge to help lawyers create a culture of trust and accountability through their day-to-day communication and conduct.
Key outcomes:
- Strengthen professionalism and teamwork within your practice or department.
- Communicate respectfully, even (especially) when under pressure.
- Address conflict early and constructively.
- Support mental health and professional civility through respectful conduct.
- Earn accredited CPD hours while developing essential workplace skills.

Recognized by the Law Society of British Columbia
The following training programs pre-qualify for CPD credit through the Law Society of BC. Each provides practical tools to strengthen professional communication and accountability within legal teams.
Courses:
Building Effective Teams: A live virtual workshop designed to improve communication, trust, and accountability across your team.
Building Respect and Resolving Conflict: The Fundamentals for All
A self-paced online course that introduces the core principles of respectful communication and professional accountability.
Building Respect and Resolving Conflict: The Critical Role of Workplace Leaders
An in-depth course for partners, managers, and senior associates on leading with clarity and fairness in today’s workplace.
Legal Experience. Practical Solutions. Proven Results.
Marli Rusen is a lawyer, arbitrator, author, and workplace conflict-resolution specialist. Drawing on her years of experience in employment and administrative law, she developed The MIRROR Method—a practical framework that helps organizations build trust, resolve conflict, restore respect, and create a culture of accountability.
Her workshops and courses are trusted by law firms, regulatory bodies, and professional associations across Canada.
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