The Fundamentals of Respectful Leadership

An Introduction to the MIRROR Method

For Leaders Only
Number of Participants: Up to 30
Duration: Full Day (or two mandatory Half Days)

A respectful workplace is no longer a “best practice.” It is mandatory. No exceptions or excuses. Many governing bodies, including Safety, Human Rights and Employment Equity Tribunals require employers to do what is necessary to establish a workplace free from discrimination, bullying and harassment.

Workplace leaders at all levels (from front-line supervisors to senior executive teams) are responsible for ensuring that they – and their staff – engage in appropriate workplace behaviour. Failure to do so will cause higher staff turnover, increased sick-leave claims and litigation in many different venues. Organizational costs will increase as well.

More importantly, fostering a positive workplace environment makes good business sense. A positive workplace, one characterized by mutual respect and transparency, supports employee engagement and motivates everyone to do their very best. No one “walks on eggshells” or operates on auto-pilot. They show up because they want to.

With real life examples and experience from Marli’s third-party investigative and arbitration practice, this workshop will provide workplace leaders with practical and necessary steps to take to understand and effectively diagnose and address workplace dysfunction before it becomes harassment and bullying.

Marli will introduce participants to her MIRROR Method, an easily accessible framework that is used to properly detect, diagnose and address any issues getting in the way of your team being the best it can be.

Completion of this workshop will help participants and their organization comply with legislative and regulatory requirements and all-but guarantee a significant boost in workplace morale, engagement and productivity.

Topics Addressed:

  • What “respectful leadership” means: respectful conduct; respectful decision-making and respectful accountability
  • The three critical responsibilities of respectful leaders: modeling expectations, monitoring for team dysfunction and mitigating risk to your organization
  • The legal and practical risks of aggressive leadership, avoidant leadership and reactive/hasty leadership
  • The six types of workplace dysfunction causing your best people to leave
  • Understanding your proactive duty to inquire into and objectively resolve workplace dysfunction

Supplemental Training Resources:

  • The MIRROR Method Book
  • The MIRROR Method Workbook
  • Walking on Eggshells? Guide


  • Certificate of Achievement
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