Is there a better way? Maybe just a different one?

October 23, 2024

In both the digital and working world, I am seeing a tendency to oversimplify and generalize our views of others, […]

Toxic Workplace Behavior? The Answer isn’t Self-Help – it’s Institutional Courage

June 5, 2024

In every workplace, there is one staff member, leader or customer who causes anxiety, frustration and fear in others with […]

Sword or Shield? Increasing Concerns Regarding the Misuse of Critical Workplace Policies

April 8, 2024

On a weekly basis, I facilitate workshops with staff and leaders on what it takes to have – and maintain […]

Are Your Workplace Investigations Taking Too Long?

January 9, 2024

Workplace investigations are intended to support a resolution to workplace conflict and restore stability. However, recently, many clients have noted […]

Recent Reflections on Respect: the Importance of Context and Nuance

November 13, 2023

Despite the increased legal and community expectations surrounding respectful conduct and communication, I am seeing exactly the opposite. That is, […]

The Importance of Transparency in Investigation Outcomes: We Need to Tell Them Why!

June 15, 2023

All too often, once a workplace investigation is over, parties (and at times, their leaders) are only told whether or […]

No – It Doesn’t Always Take Two to Tango – Understanding the Role of Mediation

June 2, 2023

In my work as a third party neutral, I am commonly asked to “mediate” a “conflict” between two individuals. At […]

Heading into the Holidays: Reducing Drama During Dinner

November 30, 2022

Many commercials and memes joke about strained family dynamics that often arise during the holiday season. However, for many of […]

I Need to … But I Don’t Want To! Our Conflict with Conflict

August 22, 2022

Introduction to My New Conflict Resolution Guide, “Walking On Eggshells?” When it comes to conflict resolution, we are more similar […]

Self-Reflection and Respectful Conversations: It Starts – and Ends – with You

March 29, 2022

Many discussions on workplace respect focus on the relationships and dynamics between individuals. This might include concerns with someone’s work […]