Respectful Bookends – How to Start and End a Conversation with Respect

October 11, 2021

I often call formal workplace investigations my “land of missed conversations” because many of the complaints are triggered by conversations […]

An Ounce of Prevention … How to Communicate in the Workplace to Reduce Drama and Dysfunction

May 20, 2021

In many of my blogs, I focus on conflict management through effective communication. However, separate from this – and as […]

2021 is Around the Corner: Are you Ready for Bill C-65?

September 8, 2020

In January 2021, Bill C-65 will come into force, expanding the Canada Labour Code to include specific laws against harassment. […]

We’ve Received a Complaint about Racism – Now What?

August 5, 2020

The recent media coverage and wide-spread protests have increased our collective awareness of the prevalence of racism in the workplace. […]

Personal Opinions in the Workplace: Dialing Back the Drama

May 25, 2020

The sharing of personal opinions in the workplace can trigger all sorts of reactions. If we agree with someone’s opinion, […]

Communicating in Stressful Times

March 25, 2020

A Few Brief and Personal Thoughts If you’re anything like me right now, you are feeling overwhelmed with all of […]

Listen Up – It’s Time to Listen

March 17, 2020

In my practice as a workplace mediator, I see two common trends that are getting in the way of successful […]